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Privacy Policy

Last updated: October 2025

 

Welcome to Awesome Maid LLC!

Awesome Maid LLC deeply values your privacy and the protection of your personal data. This privacy policy details the information we collect, the methods we use to obtain it, the purposes for which we use it, the process by which we obtain your consent, the period for which we retain it in our databases and, if necessary, with whom we share it when you use our services and visit our website (https://www.awesomemaidllc.com).

In this privacy policy, the words “website” refer to the Awesome Maid LLC website, “we”, “our” and “Awesome Maid LLC” refer to Awesome Maid LLC, and “user” refers to you, the user of Awesome Maid LLC.

By using our services and website, you accept the practices described in this privacy policy. Your use of our services and website is also subject to our terms and conditions. This privacy policy may change from time to time. Your continued use of our services and website following the introduction of changes to this privacy policy will be deemed acceptance of those changes, so we recommend that you check this policy periodically for updates.

This privacy policy has been developed and is maintained in accordance with all applicable national and international laws and regulations regarding privacy and data protection.

 

1. GENERAL INFORMATION

The personal data of users that is collected and processed through the use of our services and our website and in accordance with the provisions of this privacy policy will be the responsibility of and will be held by:

 

2. HOW WE OBTAIN YOUR CONSENT

By using the Awesome Maid LLC website, the user gives their free, express, and informed consent for the collection, use, and processing of the personal data provided, including their name, email address, phone number, and details about the services requested. Such data will be processed for the sole purpose of enabling the provision of services offered by Awesome Maid LLC, responding to inquiries, and facilitating communication between the company and its current or potential customers.

Consent is granted when the user performs any of the following activities, among others:

  • Visiting, browsing, or interacting with the website.

  • Completing and submitting contact or service request forms.

  • Hiring or scheduling short-term cleaning or property management services.

  • Communicating with Awesome Maid LLC via email, phone, text message, or any other available means of contact.

  • Responding to surveys, providing reviews, or participating in promotions or informational campaigns.

  • Accepting cookies or similar technologies used for the operation of the website and the improvement of the user experience.

The legal basis for the processing of personal data under applicable privacy laws in the United States is based on the voluntary consent of the user, expressed when performing any of the aforementioned activities, as well as on the legitimate interest of Awesome Maid LLC in offering, managing, and improving its services. By continuing to use the website or communicating with the company, the user acknowledges that they have read and understood this privacy policy and consents to the processing of their personal data in accordance with the provisions herein.

 

3. TYPES OF DATA COLLECTED

When interacting with the website or services of Awesome Maid LLC, the user may provide, directly or indirectly, different types of personal information. The collection of this data occurs when the user visits the website, contracts services, completes contact forms, or communicates through the enabled means. The types of data that may be collected include, but are not limited to, the following:

3.1. Personal Data. Information that allows the user to be identified individually, such as:

  • First and last name.

  • Email address.

3.2. Contact and Communication Data. Data provided when communicating with Awesome Maid LLC through forms, email, phone, text messages, or any other available channel, including:

  • Content of messages or requests sent.

  • Date, time, and means of contact.

  • Information related to the nature of the service requested or the properties managed.

3.3. Data Related to Requested Services. Information necessary for the performance of cleaning or property management services, such as:

  • Type of service required (residential, commercial, or short-term rental).

  • Details about the location, frequency, or characteristics of the service.

  • Specific preferences or instructions provided by the user.

3.4. Data Collected Automatically. When the user visits the website, certain data is automatically collected through cookies, tags, analytical tools, and similar technologies, which may include:

  • IP address and approximate location.

  • Type of device and operating system.

  • Browser used and version.

  • Date, time, and duration of the visit.

  • Pages visited and actions taken on the website.

  • Data about how the user accesses the site (e.g., from search engines or external links).

3.5. Data from Cookies and Similar Technologies. The website may use cookies and equivalent technologies to improve functionality, analyze traffic, remember user preferences, and provide a personalized experience. Users can manage or limit the use of these technologies through their browser settings, without affecting the functionality of the website. 

 

4. HOW LONG WE KEEP YOUR DATA

Awesome Maid LLC will retain the personal data collected only for as long as necessary to fulfill the purposes for which it was obtained, including the provision of services, the fulfillment of contractual, administrative, or legal obligations, and the resolution of potential disputes. Once the purpose of the processing has been fulfilled, the data will be securely deleted or anonymized, unless applicable law requires or permits its retention for an additional period.

Retention periods may vary depending on the nature of the data and the purpose of its processing, in accordance with the following general criteria:

  • Contact and communication data: will be retained for as long as necessary to respond to inquiries, manage requests, or maintain communication with the user, and up to two (2) years after the last contact, unless the user requests its deletion earlier.

  • Data related to the provision of services: will be retained for the duration of the contractual relationship and for an additional period of up to five (5) years for tax, accounting, or potential legal claims purposes.

  • Automatically collected data (cookies, site logs, analytics): this will be kept for the technical periods necessary for the purposes described, in accordance with the settings of each technology or until the user deletes or limits these tools in their browser.

Upon expiration of the retention periods, Awesome Maid LLC will proceed to delete personal data in a secure manner, preventing its recovery or unauthorized access. However, the company may retain minimal information necessary to maintain historical records or comply with specific legal obligations, such as fraud prevention, dispute resolution, or regulatory compliance.

 

5. PURPOSES OF DATA COLLECTION

Awesome Maid LLC collects and uses users' personal data in order to ensure the proper provision of its cleaning services, short-term rental management, and commercial operations, as well as to maintain efficient and secure communication with its customers and website visitors. The legitimate purposes of data collection are determined based on the type of information processed, as follows:

1. Personal Data. Personal data, such as name, address, and other identifying information, is collected for the following purposes:

  • To process requests for cleaning or property management services.

  • To prepare and send quotes, estimates, or service agreements.

  • To correctly identify the customer and verify the information necessary for the performance of the service.

  • To maintain records of customers and services provided.

  • To issue invoices, receipts, and other documents related to the contract.

2. Contact and Communication Data. The email address, phone number, and other means of contact provided are used to:

  • Respond to inquiries or requests sent by the user.

  • Confirm, modify, or cancel appointments or services.

  • Send reminders, updates, and notifications related to the contracted service.

  • Provide technical or customer support.

  • Manage complaints or resolve operational or administrative incidents.

3. Data Related to Requested Services. Specific information about the type of service, location, or customer preferences is collected for the purpose of:

  • Coordinating and scheduling cleaning or property management tasks.

  • Assigning the appropriate personnel to provide the service.

  • Ensuring the quality, safety, and customization of the service according to customer needs.

  • Monitoring the operation and compliance of the services performed.

4. Automatically Collected Data. Technical and browsing data obtained through cookies and similar technologies are used to:

  • Ensure the proper functioning of the website and its technical components.

  • Analyze usage patterns, improve the user experience, and optimize the site's content.

  • Detect, prevent, and mitigate security risks or misuse of the website.

  • Evaluate the effectiveness of digital communication and marketing strategies.

 

6. HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

6.1. Third-Party Service Providers. We use third-party services to perform certain functions on our website. Some of these functions and services include website hosting, email delivery, and data analysis.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy. 

6.2. Communications. By providing your email address through our website and contact information, you agree that we may include your email address in our mailing list to send you electronic communications that may include special content related to our services and marketing content. You will have the option to opt out of receiving these communications at any time by using the “unsubscribe” feature included in each email or by sending us a request through our contact information.

6.3. Business Transfers. In the event Awesome Maid LLC creates, merges with, or is acquired by another entity, your information will likely be transferred. Awesome Maid LLC will send you an email or post a prominent notice on our website before your information becomes subject to another privacy policy. 

6.4. Protection of Awesome Maid LLC and Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of Awesome Maid LLC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. 

 

7. DATA BREACH NOTIFICATIONS

In the event of a security breach that compromises the confidentiality of the personal data of our users, Awesome Maid LLC undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our website. We will take all reasonable measures to protect the information and remedy any situation that compromises the security of your data.  

 

8. INTERNATIONAL DATA TRANSFER

Awesome Maid LLC may transfer users' personal data outside their country of origin due to the use of hosting, storage, and processing services provided by third parties operating servers located in different countries. These transfers are necessary to ensure the continued operation of the website and to provide an efficient user experience. Although Awesome Maid LLC is based in the United States, the technology infrastructure used may involve data being stored or processed in jurisdictions with data protection laws that differ from those in the United States or your home country.

Awesome Maid LLC is committed to ensuring that all international transfers of personal data comply with applicable data protection regulations, including appropriate security measures to safeguard user information. This includes, among other things, the application of standard contractual clauses, the assessment of the adequacy of data protection in the receiving country, and compliance with privacy standards applicable to third-party services. 

By using the website, users consent to the transfer, storage and processing of their data on servers located outside their country of residence, recognizing that such transfers are necessary for the operation of the website. Awesome Maid LLC undertakes to take all reasonable measures to protect the integrity and security of personal data during such international transfers.

 

9. PROTECTION OF YOUR INFORMATION

We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognized security standards to protect your personal information, both during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at Awesome Maid LLC strive to implement commercially viable data protection methods, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute or transfer your personal data to unauthorized third parties, unless we have your explicit consent or are required by law to do so.

 

10. PRIVACY RIGHTS

Users of the Awesome Maid LLC website have various rights regarding the personal information they provide. These rights allow users to maintain control and transparency over the use of their data. The main rights are as follows:

  • Right of access: users may request a copy of the personal data that Awesome Maid LLC holds about them and obtain information about how it is used.

  • Right to correction: Users may request the updating or rectification of any inaccurate, incomplete, or outdated data.

  • Right to deletion: Users may request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected or when they withdraw their consent.

  • Right to restrict processing: Users may request that the processing of their data be temporarily restricted, for example, while its accuracy is being verified or a dispute over its use is being resolved.

  • Right to object: Users may object to the processing of their personal data in cases where they believe it affects their individual rights or freedoms.

  • Right to portability: where technically feasible, the user may request that their personal data be transferred to another service provider in a structured and commonly used format.

  • Right to withdraw consent: the user may withdraw their consent to the processing of their data at any time, without this affecting the lawfulness of the processing prior to such withdrawal.

To exercise any of these rights, the user must send a written request to the contact email address indicated in this policy, clearly specifying their identity, the right they wish to exercise, and the information necessary to process the request. Awesome Maid LLC may require additional information to verify the identity of the requester and protect the confidentiality of the data.

Requests will be addressed within a reasonable time, which shall not exceed thirty (30) business days from receipt of the complete request. If, for justified reasons, more time is required to respond, the user will be notified before the expiration of that period.

Awesome Maid LLC is committed to ensuring the effective exercise of these rights and to maintaining transparent, accessible, and secure procedures for managing requests related to privacy and personal data protection.

 

11. PROTECTION OF CHILDREN'S ONLINE PRIVACY 

We comply with the requirements of national and international data protection regulations regarding the protection of personal data of minors. We do not collect any information from children under the age of 13 (minimum age allowed to collect and process information without parental or legal guardian consent). If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

 

12. THIRD PARTIES

Except as expressly included in this privacy policy, this document only addresses the use and disclosure of information that Awesome Maid LLC collects from you. If you disclose your information to third parties, different rules may apply to their use or disclosure of the information you disclose to them. Awesome Maid LLC does not control the privacy policies of third parties, and you are subject to the privacy policies of such third parties where applicable. Awesome Maid LLC is not responsible for the privacy or security practices of third parties, including those linked to or from the website. Please refer to the privacy policies of any third-party websites or services you access through the website. 

 

13. CHANGES TO PRIVACY POLICY

We reserve the right to change our privacy policy at any time. Changes will be promptly notified to our users and posted on the website. Your continued use of our website following such changes will signify your acceptance of the changes.

 

14. CONTACT INFORMATION

If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us using the contact information below:

Awesome Maid LLC.

Email: (ginger@awesomemaidllc.com

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